Your well-being matters to us. At BestOdds, we’ve always put player safety at the heart of what we do — because while gaming should be enjoyable, it can sometimes become problematic. We’ve put a range of tools in place to help you stay in control, and we genuinely encourage you to use them.
Deposit Limits
One of the simplest ways to keep on top of your spending is to set a deposit limit. You can choose from:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
These limits help make sure you don’t end up spending more than you’re comfortable with. Honestly, it’s one of the most effective tools available. You can adjust your limits at any time through your account settings — though please note that increases may take a short period to come into effect.
Time-Outs
Sometimes you just need a bit of breathing room. If things are feeling a little overwhelming, you can take a temporary break from your account. The available time-out periods are:
- 24 hours
- 7 days
- 14 days
During a time-out, you won’t be able to access your account, and we’ll stop sending you any marketing communications. It’s a good way to step back and focus on other things for a while.
Self-Exclusion
If you feel you need a longer break — or want to stop gambling entirely for a set period — self-exclusion is there for you. You can exclude yourself for:
- 1 month
- 3 months
- 6 months
- 12 months
Your account will be blocked for the full duration you choose. Once that period is up, you can reactivate your account if you decide to return. That said, if you’re in any doubt, we’d always encourage you to take more time rather than less.
Account Closure
If you’ve reached a point where you’d rather close your account for good, we completely understand. Please get in touch with us directly at cs@bestodds.com and our support team will help you through the process. There’s no judgement here — we’re here to support whatever decision is right for you.
Recognising Problem Gambling
It’s not always easy to spot when gambling has shifted from entertainment into something more serious. Some warning signs to look out for include:
- Spending more money or time gambling than you actually planned to
- Chasing losses in an attempt to win back money
- Borrowing money to fund gambling activity
- Keeping your gambling habits hidden from friends or family
- Feeling anxious, irritable, or restless when you’re not gambling
If any of these feel familiar — or if they’re becoming a pattern — please don’t brush it off. Reaching out for help is genuinely the right move.
Support Resources
We work alongside organisations that can offer real, confidential support to anyone affected by gambling-related harm:
- GamCare: 0808 8020 133 / www.gamcare.org.uk — offers free information, support and counselling for problem gamblers and their families across Great Britain
- Gamblers Anonymous UK: 0330 094 0322 / www.gamblersanonymous.org.uk — a fellowship of people who share their experiences to help each other recover from gambling problems
- BeGambleAware: www.begambleaware.org — provides free, confidential help and advice, and can connect you with treatment services across the UK
These services are there for anyone — whether you’re concerned about your own gambling or worried about someone close to you. Don’t hesitate to reach out.
Age Restriction
BestOdds is strictly for players aged 18 and over. We use verification checks to prevent underage individuals from registering or placing bets on our platform. If you’re a parent or guardian, it’s worth using parental control software to block access to gambling websites — tools like Gamban or NetNanny can be pretty useful for this.
At the end of the day, gambling is meant to be fun. It’s entertainment — not a way to make money or solve financial problems. If it ever stops feeling like that, please reach out for help. There are people ready to support you.